4. PAY: Spring/Fall Housing Prepayment Information

The housing pre-payment (deposit) is used to confirm your housing offer acceptance. You will not get the money back. This is a non-refundable installment payment that will be put toward your total Housing cost.

If you are offered housing at TWU, there will be 2 steps to confirm and accept your offer. 

• STEP 1: Accept your Housing Offer within your Student Portal
• STEP 2: Pay your Housing Pre-payment as confirmation of acceptance of your TWU housing offer. 

A Non-Refundable prepayment deposit of $500 CAD must be received as confirmation of acceptance of your TWU housing offer. You need to pay your Housing Prepayment as soon as you accept your housing offer. 

Once you click on "Accept" the system will automatically direct you to the TWU Shopping Cart where you will be required to make a $500 prepayment via Credit Card. Once you make your payment please wait until the system brings you back to the Campus Portal to complete the remaining steps of accepting your offer.

If the prepayment is not paid within 1 week*, you will forfeit your offer. Your application will be withdrawn.

*If the applied semester has started or you are within 1 month of your start date, you may have less than 1 week to confirm your housing offer due to the accelerated application process.

The Housing Deposit is STEP 2 of Accepting your Housing Offer. 

Once you accept your offer and check to acknowledge the Residential Agreement and Student Code of Conduct, you will need to complete the next step which is pay your Housing Deposit (Pre-Payment)

You must pay your $500 Housing Prepayment via the TWU Shopping Cart using a Credit Card. Once you click on "Accept" the system will automatically direct you to the TWU Shopping Cart to make your prepayment.

Payment through a domestic Credit Card through the TWU Shopping Cart looks like this:

The housing pre-payment to confirm your housing offer acceptance is put towards your first Housing Payment. You will not get the money back. It is a non-refundable payment. 

Review our Housing Withdrawal and Refunds article for additional information.

You can check on your Student Portal in the Housing Checklist to see if your Housing Deposit has been received. Under "Pay Housing Deposit" the message will read "Your Housing Deposit (pre-payment) has been received. Your housing offer has been confirmed."

You can view the Housing Deposit (pre-payment) charges in your Student Account Statement 

These charges will apply as Fall Charges on your Student Account Statement but you must pay it as soon as you accept your offer.

When an offer is sent through the student portal, the charges are added to your student account. This does not mean you have accepted your offer.

To accept your offer you MUST complete the following steps regardless of if you see the charges in your student statement.

1. Accept your offer in the Student Portal
2. Pay the $500 Housing Pre-payment

If you don't complete the 2 steps of accepting your offer, it will expire within 7 days and the charges will be removed.