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Zoom Migrations
As part of our ongoing efforts to optimize resources and ensure sustainable technology solutions across our campus, TWU IT has made the decision to transition to Microsoft Teams and discontinue enterprise licensing for Zoom, effective July 30, 2025, as our primary platform for virtual meetings and collaboration. Microsoft Teams offers a comprehensive suite of features, including video conferencing, file sharing, chat, and integration with other Microsoft applications, which are already widely used across our institution.
To find out more about what this means for faculty, staff, and students, please see our Zoom to Teams Transition page on SharePoint.
Free Zoom Account
If you still need to use Zoom, please feel free to sign up for a free personal Zoom account. Please note, that this is a free account with limitations
Sign Up for your Zoom Basic Account
- Go to Zoom sign-up page .
- Type in the following information
- Verify your birth date
- Type in your email (can be TWU or otherwise)
- You will receive an email from Zoom (no-reply@zoom.us).
- Type in your name, and create a password.
- Do NOT click on the option for Educators

- You have created your account
TWU Issued Zoom Account
Due to an agreement between IT and certain departments, some individuals have kept access to their TWU Zoom licences. If you have done so, please follow the instructions below. Please note that if you don't have a prior agreement with TWU IT, the following instructions won't give you a TWU Licence.
Sign in to Your TWU Issued Zoom Account
- Go to twu.zoom.us

- Sign in with your TWU email and password
If you already have the app installed, login using SSO.
- Open the Zoom Application
- Click on SSO at the bottom left

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When prompted for a domain (*blank*.zoom.us), enter TWU in the blank.

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A page will pop on your browser, you will need to choose the option to Open Zoom Meeting

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Done.
Zoom Account Troubleshooting