Student Parking Passes

Table of Contents

1. Academic Year Permit & Price List
2. Important Information
3. Refunds
4. Motorcycles
5. FAQ

Academic Year Permit & Price List 

Academic Year Permits are available from September 1st to April 30th of each academic year. 
Summer passes are available May 1 – August 31st. The costs are as follows and include applicable taxes: 

Price List 

Important Information

All Parking Permits for Commuter and Resident students are now purchased online by credit card at the time of registration. If you do not have a credit card, a prepaid card can be purchased at most gas stations and many other retailers.  

There is no option to have your parking permit charged to the student statement. Daily and hourly rates are also available by credit card at the pay stations located on Campus. 

Purchase a Parking Permit  

TWU Langley parking operates a Pay-By-License Plate system. All passes are virtual. There is no longer a requirement to display a parking decal. As such, it is mandatory that you provide accurate vehicle details with regards to the vehicle license plate number. Incomplete or incorrect details may void a permit and result in a violation ticket being issued. 

You are now able to self-manage your parking registration.  

• By logging into twu.concordparking.com you can update your license plate and vehicle information as needed. You can register up to a maximum of 3 license plate numbers; however, only one of those registered vehicles can be parked on campus at any given time.  If multiple vehicles under the same permit are parked, a violation ticket may be issued.  Changes to vehicles are allowed in exceptional circumstances, but frequent vehicle switching will result in your account being locked. 

Example 

Here is an example of the Parking options that may be available to you: 

Notes: 

• Permits may be obtained throughout the academic school year on a pro-rated basis. 

• Refunds are given for commuter and resident permits on a pro-rated basis. Refunds will be calculated from the date of the request being made and cannot be back dated to an earlier date.  All refunds will be issued to the original credit card used to purchase the pass. 

• Your permit must match your student status (commuter or resident) - If your student status changes, please update your profile or contact Parking Services for help. 

• Permits can be transferred to a different vehicle by the original purchaser. 

• Students with a yearly parking permit may park in any lot except for Upper Mattson, Reimer Underground, and all Staff lots. 

• You may not park in staff designated parking spots, ex. Robson Underground. 

Refunds

Refunds are available to those who purchase an academic year parking permit on a prorated basis.  

Commuter and Resident permits can only be canceled effective on the 1st or 15th of a month. Permits canceled at any other time will be refunded beginning on the 1st or 15th day of that month, whichever comes first. 

For example, if a permit is returned on October 25, you will be refunded the price for November 1–April 30. If a permit is returned on December 3, you will be refunded for December 15–April 30. 

Motorcycles

Motorcycles do not require a parking permit when parked in designated motorcycle areas and hashed areas. 

FAQ

Q: I am trying to register for summer parking but it’s not in my list of options?  
A: Only Current students, ie: registered in Spring and/or Summer semesters, or after May 1st, Registered in Summer and/or Fall Semesters are eligible for Summer Parking at this time. 

Q: I can’t log in to twu.concord.com as I don’t have my username and password?
A: Your log in is the same as your TWU email, & Campus portal, if you do not have those details you can request a password reset here: Request Form - Student Email 

Q: I am going to be a Resident in the fall, but I am only shown Commuter parking options?
A: The system will automatically recognize you as a Resident, once you get further along in your housing checklist and choose your Building/Room. Check back later for your parking options, closer to the start of your semester. 

Q:  I purchased parking as a Resident, but I am moving off Campus and no longer need overnight parking. Can I switch to a commuter pass for the rest of the semester?  
A: Yes, once you have purchased the new pass you need, use this form to request to cancel your previous pass.  Service Hub