IT Public Assistance

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Use this Service if you have a question or request for IT but do not have a TWU account.

Subject of Request

A short description to explain the nature of a ticket.

Your TWU Email Address

If you are aware of your @twu.ca (Employee) or @mytwu.ca (Student/Alumni) email address, enter it here.

What is Your Request Related to?

Transcript Request

Password Reset

Other

Need your Transcript?

Get it now: https://trinitywestern.teamdynamix.com/TDClient...

Did you know? All TWU Students and Alumni have a TWU account!

You can perform a self-service password reset here: https://trinitywestern.teamdynamix.com/TDClient...

Or to request a reset, please provide the following:

Date of Birth (yyyy-mm-dd)

Student ID

Student ID Number

If your name differed while attending TWU, please provide that name

Students & Alumni!

Did you know you can do a self-service password reset? Click here to find out more: https://trinitywestern.teamdynamix.com/TDClient...

Password Reset Account Type

Student Account

Employee Account

Date of Birth (yyyy-mm-dd)

TWU Student ID

Date of Birth (yyyy-mm-dd)

TWU Employee ID

Did You Know?

We have many How-To, Informational, or Self-Help Knowledge Base articles available that address different Information Technology related issues! You can see them here: https://www.twu.ca/how-to

Please provide any additional of your request

The full details of a ticket, including any appropriate circumstances or supplementary information that may aid in resolving it.

Attachment

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Other Fields

Your name

Your email address

Verification Code