From your PC or Mac
Open a web browser and navigate to twu.ca/email and sign in using your TWU email and password
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=b72e15bc-03b8-4d92-b7d0-9015fdf11d60.JPG&beidInt=206)
Click Next when prompted for More information required
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=aa82cff2-08c9-428b-885a-8a3a1c108f61.JPG&beidInt=206)
If you have already installed Authenticator on your phone, click Next.
If you need more information to install Authenticator, see Downloading Microsoft Authenticator
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=c1cacdc9-0b56-4867-a073-63a772dac371.JPG&beidInt=206)
Proceed to step 7 for steps to scan the QR code
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=3f0376c5-95c6-4e19-843b-2b8882d841f8.JPG&beidInt=206)
The next steps will switch between your PC or Mac and mobile device. Note that the following mobile device steps are shown on Android but the iPhone steps will be nearly identical.
From your Mobile Device
Open Microsoft Authenticator
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=230eac3c-97b3-4e70-bdc3-d5324b3896a6.JPG&beidInt=206)
Tap + or Add account
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=2f1c847b-2d62-4c03-953a-ac598f34c91c.JPG&beidInt=206)
Tap Work or school account
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=8bf2d61e-3190-4e7a-bf08-653655718500.JPG&beidInt=206)
Tap Scan a QR code
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=90e9c41c-5686-413d-b0f4-5e1ede465897.JPG&beidInt=206)
Allow Authenticator to use your camera if prompted
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=d9c73112-5a87-4e34-94d8-926ab67eabe3.JPG&beidInt=206)
Point the camera at the QR code on the login screen, It will scan the code automatically
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=ecb375aa-8d7c-4359-8f99-77b1f9152b89.JPG&beidInt=206)
Wait for the activation to complete
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=d91374bd-832c-47d4-947c-1cf6588e0690.JPG&beidInt=206)
Once successfully completed, you will see your account at the Authenticator home screen.
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=a680e9d9-323b-4a3a-bbe9-1b12d1d79120.JPG&beidInt=206)
From your PC or Mac
click Next
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=d0516efb-4c16-4f67-add8-88acde15d1d4.JPG&beidInt=206)
Notice the 2-digit number displayed at the sign-in screen (in this example, 18)
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=11433ff2-95a1-4a9a-863b-ef9c102cedd8.JPG&beidInt=206)
From your Mobile Device
Tap the Approve sign-in? notification (or simply open the Authenticator app)
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=c524f4b5-2339-4d77-9335-28c4f1c36fde.JPG&beidInt=206)
Enter the 2-digit number displayed from the sign-in screen (in this example, 18). and tap Yes
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=f225f974-0720-48f8-9109-594ac715fe8b.JPG&beidInt=206)
Approve sign-in when prompted
Note: this will vary per device and how you have your unlock setup on your phone. This could be a prompt for fingerprint, PIN, FaceID or password.
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=59d1dd2b-d8c0-4362-9585-c0d5d58e7131.JPG&beidInt=206)
From your PC or Mac
Click Next
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=d2d9fcd3-3b7f-4f2c-ab21-953b3b0fb443.JPG&beidInt=206)
Click Done
![](https://servicehub.twu.ca/TDPortal/Images/Viewer?fileName=79f09699-a03f-4217-afe0-51aebc046056.JPG&beidInt=206)