4. PAY: Graduate Housing Deposit Information

A Non-Refundable prepayment deposit of $500 CAD must be received as confirmation of acceptance of your TWU housing offer. You need to pay your Housing Deposit (pre-payment) as soon as you accept your housing offer. 

If the deposit is not paid within 1 week*, you will forfeit your offer. Your application will be withdrawn.

*If the applied semester has started or you are within 1 month of your start date, you may have less than 1 week to confirm your housing offer due to the accelerated application process.

The Housing Deposit is STEP 2 of Accepting your Housing Offer. 

Once you accept your offer and check to acknowledge the Residential Agreement and Student Code of Conduct, you will need to complete the next step which is pay your Housing Deposit (Pre-Payment)

There are 3 ways that you can pay your Housing Deposit (Pre-Payment). You must complete the payment by the payment method chosen.

1. If you have a credit or an amount available in your student account, you may choose funds to be allocated to your Housing Deposit
2. OR You can pay with credit card immediately in the TWU shopping cart
3. OR You can redirect to Flywire and choose Housing to make your payment there (additional processing fees applied)

**Note that online banking is currently not an option to pay for your Housing Deposit (Pre-payment).

*Note that if you do not have a credit available in your student account, this payment option will not be made available to you.

If you have selected a payment option and are unable to pay using the original option selected, please contact the Service Hub.

Payment through a domestic Credit Card through the TWU Shopping Cart looks like this:

Payment through Flywire looks like this - make sure you select "Housing Deposit" as  your Payment Type:

The housing deposit is used as pre-payment to confirm your housing offer acceptance. You will not get the money back. It is a non-refundable payment. The money will be put towards your first housing payment.

Review our Housing Withdrawal and Refunds article for additional information.

You can check on your Student Portal in the Housing Checklist to see if your Housing Deposit has been received. Under "Pay Housing Deposit" the message will read "Your Housing Deposit (pre-payment) has been received. Your housing offer has been confirmed."

You can view the Housing Deposit (pre-payment) charges in your Student Account Statement 

These charges will apply as Fall Charges on your Student Account Statement but you must pay it as soon as you accept your offer.

Note: If you made a deposit through Flywire please wait 3-5 business days for the amount to show up on your Student Account or for your checklist to be reflecting the deposit has been received.

When an offer is sent through the student portal, the charges are added to your student account. This does not mean you have accepted your offer.

To accept your offer you MUST complete the following steps regardless of if you see the charges in your student statement.

1. Accept your offer in the Student Portal
2. Pay the $500 Housing Pre-payment

If you don't complete the 2 steps of accepting your offer, it will expire within 7 days and the charges will be removed.