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Summary
This Knowledge Base article explains how TWU supports international students with immigration‑related questions and outlines how to access immigration assistance through TWU’s partner platform, BorderPass.
Table of Contents
- Quick Links
- Disclaimer
- What is BorderPass
- How to Access BorderPass
- Study Permit Extension Support
- Post-Graduation Work Permit Support
- Spouse & Family Immigration Questions
- Permanent Residency Planning
- Career Tools & Student Benefits
- Frequently Asked Questions
Quick Links
Disclaimer
The information provided in this Knowledge Base article is for general informational purposes only and does not constitute legal advice.
Immigration rules and requirements are determined by Immigration, Refugees and Citizenship Canada (IRCC) and may change at any time. Final decisions on applications are made solely by IRCC.
For personalized immigration advice, students should use BorderPass and consult directly with a licensed Canadian immigration lawyer.
What is BorderPass
TWU is committed to ensuring international students have access to reliable and accurate immigration guidance. To provide students with specialized and up‑to‑date expertise, TWU partners with BorderPass, an online immigration support platform designed specifically for students.
BorderPass offers step‑by‑step guidance, personalized document checklists, and access to licensed Canadian immigration lawyers for application review and consultations.
How to Access BorderPass
Students can create a free BorderPass account using TWU’s dedicated portal: Sign-up|BorderPass
To sign up, students will need:
- TWU Student ID
- TWU email address
- Phone number
Once logged in, students should select “Get Started” and upload a copy of their current study permit to receive reminders and tailored guidance.
Study Permit Extension Support
Study permit extension requirements vary depending on a student’s individual circumstances.
BorderPass provides:
- A personalized document checklist
- Step‑by‑step application guidance
- Optional lawyer review before submission
Post-Graduation Work Permit (PGWP) Support
PGWP eligibility and documentation depend on a student’s program, enrolment history, and graduation status.
BorderPass guides students through:
- Confirming PGWP eligibility
- Identifying required documents (e.g., proof of program completion)
- Completing and reviewing the PGWP application
Spouse & Family Immigration Questions
BorderPass can assist students with spouse and family‑related immigration questions, including options for a spouse open work permit.
Because family immigration situations can vary, BorderPass provides personalized guidance and access to licensed immigration lawyers when needed.
Permanent Residency (PR) Planning
BorderPass helps students explore Permanent Residency (PR) options after graduation, including:
- Free Express Entry CRS score estimates
- Overview of potential PR pathways
- Long‑term immigration planning tools
Career Tools & Student Benefits
BorderPass also offers additional resources, including:
- Resume‑building and job‑matching tools
- Partner discounts on banking, phone plans, and language tests
- Information on potential tax rebates for newcomers
Frequently Asked Questions
Do I still have support for immigration questions on campus?
While immigration advising is no longer offered in‑house, TWU now partners with BorderPass to provide students with professional, reliable guidance from licensed Canadian immigration lawyers.
We encourage students to use BorderPass as their main resource for immigration questions and applications, knowing that expert support is available throughout their time at TWU.
Is there a cost to use BorderPass?
TWU covers the BorderPass platform fees for students using the service for Study Permit Extension and Post‑Graduation Work Permit (PGWP) applications.
Students are responsible only for IRCC government fees. Optional consultations with a licensed Canadian immigration lawyer are available for an additional fee.
How do I get help if I have questions using BorderPass?
You can contact BorderPass support anytime using the BorderPass Assistant chatbot, available 24/7 within the platform.
If your question requires additional support, you can request to speak with a person and a support ticket will be created. Responses are typically provided within one business day
What if I was part-time student for one term or have a reduce course load? Will that affect my status?
Situations involving part‑time study, reduced course loads, or authorized academic breaks can affect immigration outcomes differently depending on the reason and timing.
Because these situations are assessed individually by IRCC, students are strongly encouraged to use BorderPass to receive guidance tailored to their circumstances and, if needed, have their case reviewed by a licensed Canadian immigration lawyer.