Full Withdrawal from All Courses

Due to a high volume of refund requests, we are currently experiencing a delay in refund processing. In addition, we are implementing a new refund procedure to improve the student experience and decrease delays. We thank you for your patience.

Please click one of the following options below based on your situation:

1. My study permit/visa was denied, and I am requesting a refund. 
   • Select this option if your visa has been denied and you are requesting a refund. You will be required to provide a copy of the denial letter.
2. I want to withdraw from TWU and receive a refund, if applicable. 
   • Select this option if you would like to completely withdraw from TWU. Your account will be automatically assessed, and you will be contacted if you are eligible for a refund.
3. I want to request a refund of my credit balance, but I do not want to withdraw from TWU. 
   • Select this option if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU.
   • You can also select this option if you are graduating.
   • If you are a current student with a credit balance and do not request a refund, your credit balance will be automatically applied to future semesters.
   • Note: if you are registered in the current semester, we are not able to process refunds until after the add/drop deadline.