3. ACCEPT: Accepting your Spring/Fall Housing Offer

Review all the steps of the Housing Application Process

Housing offers must be accepted in your Student Portal

If you have already applied for housing, this article will help you understand the Housing Offer processes. For more information regarding the Housing Application - please CLICK HERE

When you get an offer for housing, you will be presented with an ACCEPT/DECLINE option.

Accept Offer 

  • Accepting within 7 days, enables you to secure housing at TWU after making a deposit (pre-payment). This charge will be applied to your account. Change requests may be possible during the designated change window, depending on availability and meeting Residence Life's room configuration requirements.
  • If you accept and don't make a deposit within 7 days, you lose your option to secure housing. Your application will be withdrawn.

Decline Offer  

  • Declining your offer means withdrawing your housing application at TWU. Your housing offer will go to the next application in queue, and your assigned roommate will be matched with someone else.
  • No charges will be applied to your account.

No Action

  • When an offer is sent through the student portal, the charges are added to your student account. This does not mean you have accepted your offer.
  • To accept your offer you MUST complete the following steps regardless of if you see the charges in your student statement.
  1. Accept your offer in the Student Portal
  2. Pay the $500 Housing Pre-payment
  • If you don't complete the 2 steps of accepting your offer, it will expire within 7 days and the charges will be removed. 
Important Dates and Deadlines

For more information about Housing deadlines

**Please apply by July 31st to receive your offer information prior to the Fall Semester Starting

Apartment Offer (only for Fall/Spring)

Due to the popularity and high demand for apartments a Lottery is used to determine apartment offers.

A) You must apply by March 15 to be part of the Apartment Lottery.

B) Offers will be revealed on your Student Portal and notice sent to mytwu emails on April 1st.

Selected lottery applications are offered an apartment with your group.

If you were not selected in the apartment lottery but selected a secondary Dorm offer in your application, you will be given a Dorm offer if available. Dorm rooms will be offered on June 12.

C) Offers must be confirmed within 1 week of receiving via the Student Portal by

  1) Log into your student portal to indicate your confirmation and acceptance of your residence agreement and

  2) Make a deposit to secure your offer.

You can submit a ONLY ONE room/roommate change request after your offer has been sent to you.

All the change requests should be submitted via the Service Hub.

Please note that changes will not be accepted after July 31. Any change request tickets filed after July 31 will be cancelled. You will need to follow up with your Resident Director after your move in date.

Room/roommate changes are considered based on availability and room configuration requirements set by Residence Life.

Housing Offer

A) Dorm Offers are first come, first serve, as available.

If you are interested in Dorms, you should apply before November 11 - for Spring semester, May 15th - Fall/Spring semesters for priority.

If you did not get into an apartment and had a Dorm as your second option in your application, you will be offered a Dorm as available.

B) Dorm offers will be revealed on your Student Portal and notice sent to mytwu emails on December 1(Fall), June 12(Fall/Spring).

Check your student portal to see your offer. Room numbers will be revealed when you pick up your keys.

C) Offers must be confirmed within 1 week of receiving via the Student Portal by

  1) Log into your student portal to indicate your confirmation and acceptance of your residence agreement and

  2) Make a deposit to secure your offer.

Change requests will not be reviewed until November 15 (Spring), June 17 for the FALL semester.

You can submit a change request via the Service Hub. Please note that changes will not be accepted after December 8 (Spring), August 1 (Fall /Spring). Any change request tickets filed after these dates will be cancelled. You will need to follow up with your Resident Director after your move in date.

Room/roommate changes are considered based on availability and room configuration requirements set by Residence Life.

How to Request a Change (Building / Roommate)

Change requests will be accepted:

SPRING: November 15 - December 8

FALL: Until July 31 

Submit your change requests

If you request a change after July 31 - you will need to wait till you move in to work with your Resident Director.

 

Account Hold Help Print Article

Related Articles (2)

1. GET READY: Fall/Spring TWU Housing Eligibility
1. GET READY: TWU Housing Eligibility for Fall AND Spring Housing Application
2. APPLY: Fall/Spring Application
2. APPLY: Fall AND Spring Housing Application

Related Services / Offerings (3)

Hold on Account
Assistance with your admissions, academic and financial holds.
Housing Services
Questions about your residence at TWU?
ID Cards
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you