Introduction
If you're running into issues with building access or your meal plan (or need to add more flex dollars), you've come to the right place! Instructions for help are provided below.
If you are looking for help for access to the Fitness Centre or the Library, please note that you will have to contact them directly.
- Fitness Centre hours can be found here. You may also contact them via email here.
- Library hours can be found here. You may also submit a ticket here.
Procedure
- Submit a request here with a brief description of your issue.
- Our Housing team will get back to you to either gather more information or with a resolution!
Available to
This service is available to:
For Alumni ID Cards, please contact the Alumni Office.
Requirements
To get access to this service, you need the following:
- To be a current TWU student
- To have an ID Card
- If you do not have an ID card, please put in a request for your first ID Card here.
- If you have lost your ID card, please apply for a replacement here.
Additional Resources
- If your need to report a lost ID card & apply for a replacement, please see our Lost ID Card page.
- If you need to apply for an ID card for the first time, please see our Request an ID Card page.
Need additional help, or have more questions? Click here and we'll get back to you!