Popular Services
Request your financial statement and receive assistance with related queries.
Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.
Request official documents from the university and get answers to related questions.
For all student tax related questions or requests.
You can ask your questions and/or make a request for specific types of information here.
Assistance with your admissions, academic and financial holds.
For students who need assistance with course registration.
Get help with your transcripts, including assistance with errors or other issues you may encounter.
If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!
Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.
Request a change of course registration after the add/drop deadline.
Use this service for any issues or questions regarding your @twu.ca email account, settings, permissions, etc.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
This service is for any TWU issued computer support
TWU issued computer or Lab computers
Request assistance with questions about your payment.
Having trouble applying?
Trying to get ahold of the Admissions department?
Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.
Every TWU Student and Alumni has an account for things like checking a student statement, ordering an official transcript, email, moodle & registration access, and so much more!
If you have questions or are running into issues with your account, click here & let us help you!
Issues with accessing or setting up MFA / 2FA