Popular Services

If you don't know where to click...


Request your financial statement and receive assistance with related queries.


Request official documents from the university and get answers to related questions.


Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.


If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you


For students who need assistance with course registration.


You can ask your questions and/or make a request for specific types of information here.


Request assistance with questions about your payment.


Assistance with your admissions, academic and financial holds.


Questions about your residence at TWU?


Request a change of course registration after the add/drop deadline.


Get help with your transcripts, including assistance with errors or other issues you may encounter.


Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.


Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.


Having trouble applying?
Trying to get ahold of the Admissions department?


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.


Please fill out this quick form to provide our department with confirmation of your payment.


Ask questions about Meal Plans or Add a block plan or flex dollars to your Student Account