Popular Services

If you don't know where to click...


Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.


Request official documents from the university and get answers to related questions.


Request your financial statement and receive assistance with related queries.


You can ask your questions and/or make a request for specific types of information here.


Assistance with your admissions, academic and financial holds.


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


Get help with your transcripts, including assistance with errors or other issues you may encounter.


Request a change of course registration after the add/drop deadline.


For students who need assistance with course registration.


If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you


Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.


Any questions regarding the Graduation Ceremony


Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.


Request assistance with questions about your payment.


Having trouble applying?
Trying to get ahold of the Admissions department?


Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.


This service is for any TWU issued computer support
TWU issued computer or Lab computers


Use this service to request support for a TWU Business Application


For all Students or Alumni with trouble accessing their mytwu email