Popular Services
Request a change of course registration after the add/drop deadline.
Request your financial statement and receive assistance with related queries.
Request official documents from the university and get answers to related questions.
You can ask your questions and/or make a request for specific types of information here.
For students who need assistance with course registration.
Assistance with your admissions, academic and financial holds.
This service is for any TWU issued computer support
TWU issued computer or Lab computers
Get help with your transcripts, including assistance with errors or other issues you may encounter.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
Use this service for any issues or questions regarding your @twu.ca email account, settings, permissions, etc.
Request assistance with questions about your payment.
For students who need to reschedule an examination due to an exam conflict or major extenuating circumstances beyond their control.
Ask questions about Meal Plans or Add a block plan or flex dollars to your Student Account
If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!
Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.
Having trouble applying?
Trying to get ahold of the Admissions department?
Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.
Use this service if you would like to completely withdraw from TWU. Your account will be automatically assessed, and you will be contacted if you are eligible for a refund.