Popular Services

If you don't know where to click...


Request your financial statement and receive assistance with related queries.


Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.


Request official documents from the university and get answers to related questions.


For students who need assistance with course registration.


Request assistance with questions about your payment.


Assistance with your admissions, academic and financial holds.


Get help with your transcripts, including assistance with errors or other issues you may encounter.


You can ask your questions and/or make a request for specific types of information here.


If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you


Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.


Request a change of course registration after the add/drop deadline.


Please fill out this quick form to provide our department with confirmation of your payment.


Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.


Having trouble applying?
Trying to get ahold of the Admissions department?


This service is for any TWU issued computer support
TWU issued computer or Lab computers


For all Students or Alumni with trouble accessing their mytwu email


Use this service if you would like to completely withdraw from TWU. Your account will be automatically assessed, and you will be contacted if you are eligible for a refund.


Every TWU Student and Alumni has an account for things like checking a student statement, ordering an official transcript, email, moodle & registration access, and so much more!

If you have questions or are running into issues with your account, click here & let us help you!