Popular Services
Request your financial statement and receive assistance with related queries.
Request official documents from the university and get answers to related questions.
Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
You can ask your questions and/or make a request for specific types of information here.
For students who need assistance with course registration.
Get help with your transcripts, including assistance with errors or other issues you may encounter.
Assistance with your admissions, academic and financial holds.
Request a change of course registration after the add/drop deadline.
Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.
If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!
Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.
Request assistance with questions about your payment.
Having trouble applying?
Trying to get ahold of the Admissions department?
This service is for any TWU issued computer support
TWU issued computer or Lab computers
Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.
Use this service if you would like to completely withdraw from TWU. Your account will be automatically assessed, and you will be contacted if you are eligible for a refund.
Please fill out this quick form to provide our department with confirmation of your payment.
Complete this form if your visa has been denied and you are requesting a refund of the tuition deposit. You will be required to provide a copy of the denial letter.
Questions about guard.me health insurance