Popular Services
Request your financial statement and receive assistance with related queries.
Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.
Request official documents from the university and get answers to related questions.
Request a change of course registration after the add/drop deadline.
You can ask your questions and/or make a request for specific types of information here.
If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!
Get help with your transcripts, including assistance with errors or other issues you may encounter.
For students who need assistance with course registration.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
Assistance with your admissions, academic and financial holds.
Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.
Request assistance with questions about your payment.
Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.
For all student tax related questions or requests.
This service is for any TWU issued computer support
TWU issued computer or Lab computers
Use this form to request a refund of your TWU or ACTS student account credit balance or to donate the remaining credit to a scholarship fund for future students. Refunds are processed securely through Flywire.
Having trouble applying?
Trying to get ahold of the Admissions department?
Use this service for any issues or questions regarding your @twu.ca email account, settings, permissions, etc.