Popular Services

If you don't know where to click...


Request official documents from the university and get answers to related questions.


Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.


You can ask your questions and/or make a request for specific types of information here.


Request your financial statement and receive assistance with related queries.


For students who need assistance with course registration.


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


Get help with your transcripts, including assistance with errors or other issues you may encounter.


Request a change of course registration after the add/drop deadline.


If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you


Assistance with your admissions, academic and financial holds.


Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.


Any questions regarding the Graduation Ceremony


This service is for any TWU issued computer support
TWU issued computer or Lab computers


Having trouble applying?
Trying to get ahold of the Admissions department?


Request an update to your profile records on file with TWU.


For all student tax related questions or requests.


Use this service for any issues or questions regarding your @twu.ca email account, settings, permissions, etc.


Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.