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Categories (9)
Courses & Enrolment
I need help with my course registration details.
I have a hold on my account.
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Payment & Aid
I'm having trouble making a payment/refund.
I don't know what amount to pay.
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My Official Records
I need help ordering a Transcript or other specific document
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Housing, Dining, & ID Cards
I have an issue in my TWU residence.
I have a question about my meal plan.
I need a new ID card.
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Technical Services
I need to reset my password.
I have a questions about my email or other access.
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Facilities and Parking
Parking Registration and Facilities Team help (including maintenance, custodial services, grounds keeping, electricity, water, etc)
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Graduation
I have a questions about my grad audit or checklist.
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International Student Help
Questions related to immigration, health insurance, and life as an international student in Canada
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