My Recently Visited Services

Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.

Request your financial statement and receive assistance with related queries.

Get help with your transcripts, including assistance with errors or other issues you may encounter.

Request assistance with questions about your payment.

For students who need assistance with course registration.

Help for students who are enrolled in the Online Program

Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.

If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you

For all Students or Alumni with trouble accessing their mytwu email

Internet connection via TWU WiFi, Cable or VPN

Any questions regarding the Graduation Ceremony

Having trouble applying?
Trying to get ahold of the Admissions department?

You can ask your questions and/or make a request for specific types of information here.

This graduation application is ONLY for PYP students.

Request official documents from the university and get answers to related questions.

If you don't know where to click...

Questions about Guard.Me health insurance