My Recently Visited Services

Request assistance with questions about your payment.


Request official documents from the university and get answers to related questions.


For all Students or Alumni with trouble accessing their mytwu email


Use this form to request a refund of your TWU or ACTS student account credit balance or to donate the remaining credit to a scholarship fund for future students. Refunds are processed securely through Flywire.


For all student tax related questions or requests.


If you've forgotten your username or password -- or, aren't quite sure if you have a username or password -- click here, and let us help you!


Every TWU Student and Alumni has an account for things like checking a student statement, ordering an official transcript, email, moodle & registration access, and so much more!

If you have questions or are running into issues with your account, click here & let us help you!


Request your financial statement and receive assistance with related queries.


Request a change of course registration after the add/drop deadline.


For students who need assistance with course registration.


If you don't know where to click...


Get help with your transcripts, including assistance with errors or other issues you may encounter.


Assistance with your admissions, academic and financial holds.


Any questions regarding the Graduation Ceremony


Help for students who are enrolled in the Online Program


Use for general student inquiries or requests. ONLY for students enrolled or intending to enrol in a program under the GLOBAL department.


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


This graduation application is ONLY for PYP students.