My Recently Visited Services

If you don't know where to click...


Use this service to request support or ask questions about Microsoft Teams Phone, including DID numbers, extensions, call queues, auto attendants, and Teams‑compatible desk or mobile phone configurations.


Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.


Request an update to your profile records on file with TWU.


For students who need assistance with course registration.


Request a change of course registration after the add/drop deadline.


Use this service to request assistance with your student printing account (PaperCut).


Request official documents from the university and get answers to related questions.


Use this service to validate your department’s phone setup for the Teams Phone migration, including phone trees, public numbers, and desk phone requests.


Request a Directed Study for completing courses outside regular scheduling.


If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!


Any questions regarding the Graduation Ceremony


For all Students or Alumni with trouble accessing their mytwu email


This service allows you to video conference with your TWU account


Issues with accessing or setting up MFA / 2FA


Use this service to request one of our TWU phone services including long distance codes, desk/mobile phones or teleconference codes.


Any Facilities requests related to Dorms, Apartments, Grounds, Custodial, etc.


Have a question about the learning commons? Ask here!


Request assistance with questions about your payment.