My Recently Visited Services
Request your financial statement and receive assistance with related queries.
Complete this form if your visa has been denied and you are requesting a refund of the tuition deposit. You will be required to provide a copy of the denial letter.
Issues with accessing or setting up MFA / 2FA
Get help with your transcripts, including assistance with errors or other issues you may encounter.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
If you have a question and don't know where to ask it, you can ask your question here. We will either answer your question or direct you to someone who can!
Use this form to request a refund of your TWU or ACTS student account credit balance or to donate the remaining credit to a scholarship fund for future students. Refunds are processed securely through Flywire.
Every TWU Student and Alumni has an account for things like checking a student statement, ordering an official transcript, email, moodle & registration access, and so much more!
If you have questions or are running into issues with your account, click here & let us help you!
If you've forgotten your username or password -- or, aren't quite sure if you have a username or password -- click here, and let us help you!
Request assistance with questions about your payment.
Use this service to request assistance with your student printing account (PaperCut).
Request a Directed Study for completing courses outside regular scheduling.
Use this Service if you have a question or request for IT but do not have a TWU account.
Having trouble applying?
Trying to get ahold of the Admissions department?
Request official documents from the university and get answers to related questions.