My Recently Visited Services
Request your financial statement and receive assistance with related queries.
If you are in need of an ID card, have lost your ID card, or are having trouble gaining access to certain services, click here and let us help you
Get help with your transcripts, including assistance with errors or other issues you may encounter.
For students who need to reschedule an examination due to an exam conflict or major extenuating circumstances beyond their control.
Explore financial aid options including student loans, scholarships, grants, and other assistance to support your education at TWU.
Request a change of course registration after the add/drop deadline.
You can ask your questions and/or make a request for specific types of information here.
Request assistance with questions about your payment.
Use this service to request one of our TWU phone services including long distance codes, desk/mobile phones or teleconference codes.
Request official documents from the university and get answers to related questions.
Use this service if you have a credit balance showing on your financial statement and you would like to request a refund, but you do not want to withdraw from TWU. You can also select this option if you are graduating.
Grant permission to release your financial records to a third party.
For all student tax related questions or requests.
Use this form to request a refund of your TWU or ACTS student account credit balance or to donate the remaining credit to a scholarship fund for future students. Refunds are processed securely through Flywire.
Assistance with your admissions, academic and financial holds.
This service can be used for when you would like to withdraw from Housing
Issues with accessing or setting up MFA / 2FA
Complete this form if your visa has been denied and you are requesting a refund of the tuition deposit. You will be required to provide a copy of the denial letter.