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Categories (9)

Courses & Enrolment

I need help with my course registration details.
I have a hold on my account.

Payment & Aid

I'm having trouble making a payment/refund.
I don't know what amount to pay.

My Official Records

I need help ordering a Transcript or other specific document

Housing, Dining, & ID Cards

I have an issue in my TWU residence.
I have a question about my meal plan.
I need a new ID card.

Technical Services

I need to reset my password.
I have a questions about my email or other access.

Facilities and Parking

Parking Registration and Facilities Team help (including maintenance, custodial services, grounds keeping, electricity, water, etc)

Graduation

I have a questions about my grad audit or checklist.

International Student Help

Questions related to immigration, health insurance, and life as an international student in Canada

Services (2)

General Request

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Request for Information

You can ask your questions and/or make a request for specific types of information here.