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TeamDynamix Ticketing
TeamDynamix - Tutorials & Updates
TeamDynamix - Tutorials & Updates
Refresher articles for anyone who works with tickets on how to do a variety of daily ticket specific tasks. Can be great to review or to send to others after training.
Articles (12)
Pinned Article
2024 Summer UX update
✰ Adding or Editing the Service Associated with a Ticket
Bulk Updating Tickets
Creating a Report
Creating Tickets in TDNext
Merging Tickets
Parent / Child Tickets
TD Tags
Transferring Tickets to Another Department
Instructions on using the Move to Application function in TeamDynamix for tickets that need to be moved to a different department (application).
Updating, Assigning, and Notifying on Tickets
Working with the TD Desktop & Refreshing it
Working with Tickets - basic interactions
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