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TeamDynamix Ticketing
TeamDynamix - Tutorials & Updates
TeamDynamix - Tutorials & Updates
Refresher articles for anyone who works with tickets on how to do a variety of daily ticket specific tasks. Can be great to review or to send to others after training.
Articles (16)
Pinned Article
2024 Summer UX update
✰ Adding or Editing the Service Associated with a Ticket
Attach a file to a Request
Bulk Updating Tickets
Create a Ticket
Creating a Report
Edit a Ticket
Making a Copy of a Ticket
Merge Tickets
Move to Application
Instructions on using the Move to Application function in TeamDynamix for tickets that need to be moved to a different department (application).
Parent / Child Tickets
Read a Ticket
TD Tags
Update a Ticket
Ways to Interact with a Ticket
Working with the TD Desktop & Refreshing it
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